At VIRTUALI ECOM LTD (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data. By accessing or using our services, you agree to this policy.

1. Information We Collect

We collect personal information and non-personal information from you to provide, improve, and personalize our services. Types of data we collect include:

• Personal Identification Information: This includes your name, email address, phone number, and billing information.
• Account Information: We collect information required to create and manage your account, such as username and password.
• Payment Information: For transactions, we collect credit/debit card details and other payment-related information.
• Usage Data: This includes information about how you interact with our website, such as pages viewed, clicks, IP address, device information, and browser type.
• Cookies and Tracking Data: We use cookies, beacons, and similar tracking technologies to collect data on your browsing activities.

2. How We Use Your Information

We use your information to:

• Provide and Maintain Services: Manage your account, process transactions, and deliver requested services.
• Improve User Experience: Optimize our website’s functionality and enhance the quality of our services.
• Communicate with You: Provide updates, respond to inquiries, and send promotional information (if you opt-in).
• Analyze Data: Monitor website usage, analyze trends, and track user preferences for optimization.
• Ensure Security: Protect against unauthorized access, fraud, and other security issues.

3. Sharing of Your Information

We do not sell your personal information. However, we may share your information under the following conditions:

• With Service Providers: We may share information with third-party vendors who assist in operations such as payment processing, data analysis, and website hosting.
• For Legal Compliance: We may disclose information if required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve our services. Cookies help us:

• Remember your preferences
• Understand website usage
• Analyze trends and performance

You can adjust your cookie settings through your browser. Disabling cookies may limit some features on our website.

5. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, and disclosure. While we strive to use commercially acceptable means to safeguard your information, no method is 100% secure.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Once we no longer need your data, it is deleted or anonymized.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal information.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your personal data.
• Restriction: Limit the processing of your data.
• Data Portability: Obtain a copy of your data in a machine-readable format.
• Objection: Object to data processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us at contact@virtuali.org.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of these websites for more information.

9. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to delete it.

10. International Data Transfers

If you access our services from outside the United Kingdom, please be aware that your data may be transferred to, processed, and stored in the United Kingdom or other countries. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

VIRTUALI ECOM LTD
2 Frederick Street, London, WC1X 0ND
Email: contact@virtuali.org